Refund Policy

30-Day Money-Back Guarantee

At CodeMarket, we want you to be completely satisfied with your purchase. We offer a 30-day money-back guarantee on all digital products purchased through our platform. If you're not satisfied with your purchase for any valid reason, you may request a refund within 30 days of the purchase date.

Valid Reasons for Refund

We approve refund requests for the following reasons:

• The product is significantly different from the description or preview
• The product has critical bugs or errors that prevent it from functioning as described
• The product files are corrupted or incomplete
• You accidentally purchased the same product twice
• The product is not compatible with the advertised platforms/versions

Refund Exclusions

Refunds will not be granted in the following situations:

• You simply changed your mind or no longer need the product
• You found a similar product elsewhere at a lower price
• You lack the technical expertise to use the product
• You did not read the product description or requirements before purchasing
• The refund request is made after the 30-day period
• You have already downloaded and used the product extensively

How to Request a Refund

To request a refund:

1. Log in to your CodeMarket account
2. Go to "My Orders" in your account dashboard
3. Find the order you want to refund and click "Request Refund"
4. Fill out the refund request form with your reason
5. Submit the request and wait for our team to review

Alternatively, you can contact our support team directly through the Contact page with your order number and reason for refund.

Refund Processing

Once your refund request is submitted, our team will review it within 2-3 business days. If approved, the refund will be processed to your original payment method within 5-10 business days, depending on your payment provider.

Please note that some payment methods may take longer to process refunds. If you haven't received your refund after 10 business days, please contact your bank or credit card company, then contact us if needed.

Partial Refunds

In some cases, we may offer partial refunds if only part of the product is defective or if you've used a portion of the product before discovering the issue. This will be determined on a case-by-case basis.

Contact Us

If you have any questions about our refund policy, please contact us at .